Refund Policy
Inspection & Refund Processing
Once we receive and inspect your returned item, we will send you an email notification confirming receipt. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed immediately, and a credit will automatically be applied to your original method of payment within 5 to 7 business days.
Restocking Fees
Doom Brew does NOT charge any restocking fees on returned products.
Damages and Issues (Exchanges)
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and send out a free replacement or issue a full refund right away.
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account or credit card statement again.
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Contact your credit card company; it may take time before your refund is officially posted.
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Contact your bank. There is often processing time before a refund is posted.
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If you’ve done all of this and still have not received your refund, please email us at bradbarter@hotmail.com.